FAQs

FAQs

Most frequent questions and answers

The car with driver can be rented by anyone above the age of 16. However, in case of self-drive, minimum age for hiring a car is 21 years and your license needs to be at least 1 year old. If you are a resident of Pakistan, you need to have a valid driving license along with NIC. If you are on a tourist visa then you need to have a valid home country license OR an international driving license and valid passport with visa stamp.

Customers are responsible for paying for their own fuel consumption. Each car is provided with a level of fuel and customers have to return the vehicle with the same level of fuel as they were given. We also provide an option to the customers, where they can pay for the number of kilometers done by the car at the specified rates for each car category, starting from the point the car leaves the office / Car Owner’s / Driver’s location.

Yes, in the case of the self-drive option, a security deposit is required.

No, We do not allow rent a car without a driver.

In the case of the Self-Driver option, we cover the small damages from your security deposit. Since all our cars are insured, the insurance covers the bigger damages. However, the debt charged by the insurance company shall be paid by the customer. Furthermore, if the car stays at the workshop for repairs/damage caused by the accident, the rent for that period shall also be paid by the customer.

We accept cash and bank transfers at the moment.

Yes, if you rent a car without a driver.

Refund Refunds will be done only through the Original Mode of Payment which can take up to 7 to 10 working days. Cancellation Free cancellation for 24 or more hours prior to booking date. The cancelation charge would be one day’s booking amount.

Rently will deliver the car to you at your door step.